Shipping & Delivery
Everything you need to know about shipping costs, delivery times, and shipping partners for your OVOSONO order.
Free Shipping
Shipping is free for all orders within the EU and to Switzerland — no minimum order value. Shipping costs are already included in the product price.
Delivery Countries
We deliver to 28 European countries:
EU (27): Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden
+ Switzerland
Delivery Times
After your order has been shipped, the estimated delivery times are:
| Germany | 2–4 business days |
| EU countries | 3–7 business days |
| Switzerland | 4–8 business days |
Please note: For pre-orders, the delivery time starts from the announced shipping date. Customs processing (Switzerland) may cause additional delays.
Shipping Partner
We ship via DHL. You will receive an email with your tracking number once your order has been shipped.
Order Tracking
Once your package has been shipped, you'll receive a tracking link by email. You can use it to follow the delivery status in real time. The tracking link is also available in your account under "My Orders".
Packaging
Every OVOSONO is carefully packaged:
- Shock-resistant inner protection for the clock
- Premium product packaging
- Insured shipping — we'll handle replacements for any transit damage
Packstation Delivery
You can also have your order delivered to a DHL Packstation. Simply enter your post number and Packstation number at checkout.
Returns & Withdrawal
You have 30 days to return your order (14 days statutory right of withdrawal + 16 days voluntary extension). Find all details on our returns page:
Questions about shipping?
Our support team is happy to help with any delivery questions: support@ovosono.com